At Aayush Electronics, we are committed to customer satisfaction. This policy outlines the conditions for returns, replacements, and refunds.
1. Return Eligibility
You may request a return for the following reasons:
- Damaged item delivered
- Wrong item received
- Defective or malfunctioning product
- Missing accessories or parts
The request must be made within 7 days of delivery.
2. Conditions for Returns
To qualify:
- Product must be in unused condition
- Original packaging, box, bill, manuals, and accessories must be intact
- Serial numbers must match the delivered item
- Physical damage caused after delivery is NOT eligible
3. Non-Returnable Items
- Opened headphones/earphones due to hygiene reasons
- Damages caused by customer
- Software-activated products
- Products without original packaging
4. Replacement Policy
Once inspected and approved:
- A replacement will be issued for the same model
- If unavailable, store credit or refund may be provided
5. Refund Criteria
Refunds will be processed when:
- Returned product passes quality checks
- Order is cancelled before dispatch
Refund method:
- Original payment method (UPI/Card/NetBanking)
- 5–7 business days for completion
6. Order Cancellation
Orders can be cancelled before shipping.
Once shipped, cancellation is not allowed; you may request a return after delivery.
7. Customer Support
For returns, replacements, or refunds:
Email: aayushelectronics01@gmail.com
Mobile: ++91 80057 55094